- Merchandise must be returned within 14 days from the order shipment date.
- Merchandise must not be worn, altered, or repaired.
- Merchandise must have all tags attached.
- Some items from G|S ship with an attached security tag.
- Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
- Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return. It is the customer’s responsibility to insure the return item for any damage or loss during the shipping. We highly recommend our customer to insure the return package and send it via a traceable courier.
- Final Sale items may not be returned.
Refunds & Processing Time
If your package arrives at G|S within the 21-day timeline specified above, your refund will be processed in the original form of payment within 5-10 business days. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from G|S.